Application help

Support

Catalog or playback problem

Confirm that the device has a connection, then select Try again in the application. An Offline catalog label means that the application is showing the last verified catalog stored on the device. Downloaded audio remains available without a connection.

Reminder problem

Turn the daily reminder on in Father Matthew settings. If permission was denied, open the iOS or Android system settings for Father Matthew and allow notifications.

Contact

Email support@mprlab.com. Include the phone model, operating-system version, and the exact message shown by the application. Do not include private medical, legal, or financial information.

Father Matthew is a fictional synthetic character and is not an emergency or counseling service. Contact local emergency services when immediate help is necessary.